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Michael Allen’s CCAF model:
Julie Dirksen • Design for How People Learn (Voices That Matter)

their role, work priorities and working style.
Linda Holbeche • Organization Development: A Practitioner's Guide for OD and HR
The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change
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Learning experiences for people who already have a lot of expertise should be efficient and should be more “pull” than “push.”
Julie Dirksen • Design for How People Learn (Voices That Matter)
“what could we do beforehand to make people more ready?” and “what could we do afterward to reinforce?”
Julie Dirksen • Design for How People Learn (Voices That Matter)

shows or tells: