Sublime

The practice of leadership, like the practice of medicine, involves two core processes: diagnosis first and then action. And those two processes unfold in two dimensions: toward the organizational or social system you are operating in and toward yourself.

Les experts dans les environnements réguliers choisissent une stratégie et procèdent ensuite à une évaluation ; les experts dans des environnements moins répétitifs commencent par évaluer et choisissent après.

At the best professional service firms, it is routine practice to require that, at the end of each and every client project, the engagement leader will sit down with the client to obtain the client’s feedback on what went well, what less well, and how the engagement might have been improved. These discussions might cover not only the technical qual

les personnes les plus douées pour résoudre des problèmes ont une plus grande capacité à déterminer les structures causales d’un problème avant de commencer à choisir la stratégie qu’ils vont appliquer. Les personnes moins douées pour résoudre les problèmes ressemblent davantage à la plupart des étudiants qui ont passé le Ambiguous Sorting Task : i

The current knowledge base of an individual could be in the form of education or work experience.

“True enough, we have internal experts we can draw on,” says Cenkl, “but we’ve also realized that we need to change the way we present ourselves. It’s not necessarily that the MITRE person is the smartest person in the room. We’ve decided that the model needs to evolve so that we become the brokers of expertise. Our value is that we understand the

When considering new projects to undertake, it is usually more profitable for the firm to engage in one similar to that recently performed for a previous client. The knowledge, expertise, and basic approaches to the problem that have already been developed (often through a significant personal and financial investment) can be capitalized upon by br

It was Dawes’s conclusion that human expertise is characterized by knowing what to look for—and not by knowing the best way to integrate that information.