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Jim Hill worked incessantly at improving every aspect of the railroad’s structure and operation. He traveled back and forth along the line in his business car, looking for dips and bumps and spying out curves that could be straightened and grades that could be lessened. More than any other railroad leader of the day, he had an engineer’s passion fo

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Product managers should also function as the “buffer” or shield that protects engineers and designers from other internal and external parties. Sales and marketing people will always want to meet engineers directly to lobby for their favorite features, while customers will want to have a conversation directly with engineering. Product management sh

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