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Hector shook his head energetically. “There is no such thing as a short term fix in our business. There is never a way to improve productivity in the short term. When you’re all done, the productivity you will achieve will be the direct result of the long term investment made by those before you. And the only real impact you can have on productivit
... See moreTom DeMarco • The Deadline: A Novel About Project Management
of work. They are designed to enforce a command-and-control management model where the focus is the process route, where the item of work or case information follows a predefined path, and efficiency gains are sought through standardizing how work is performed.
Keith D. Swenson • Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done
So what does it mean if you want to get speed in a big company? Not just a little start-up—we’re 350,000 people. So, we set about it in a couple of fundamental ways. One is we’ve built design thinking. In fact, we have thirty-two labs around the world. We’ve hired every design graduate there is on this planet. And the idea is that everything you us
... See moreDavid M. Rubenstein • How to Lead: Wisdom from the World's Greatest CEOs, Founders, and Game Changers
Shewhart turned this into a cycle, what Ed would later call the Shewhart Cycle: Figure out what you want, make it, inspect it, figure out what caused the defects, go fix it, and then go through the whole cycle again, using feedback from your mistakes to continuously improve production quality. Even after Deming tweaked the Shewhart cycle, he still
... See moreJohn Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
http://www.oreillygmt.eu/interview/fatboy-in-a-lean-world/
Eric Ries • The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses
Corollary #3: THE BIGGER THE SYSTEM, THE NARROWER AND MORE SPECIALIZED THE INTERFACE WITH INDIVIDUALS
John Gall • Systemantics. The Systems Bible
Ray Stata, former CEO of Analog Devices and founder of the Massachusetts High Technology Council, wrote that “One of the highest leverage points for improving system performance, is the minimization of system delays.”
Peter M. Senge • The Fifth Discipline: The Art & Practice of The Learning Organization
“Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.”
John Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
actual practice at Toyota, its best suppliers, and those organizations that have been high-fidelity learners—also employs all three mechanisms. There’s process simplification by way of linearization. This is not just for assembly line operations but, in the extreme, all processes, such as onboarding of new employees, ramp-up production in new produ
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