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• It goes back to first principles. By and large, the reality is that a lot of usability is driven by the cognitive architecture that is... See more
Adam Wiggins • Human-Computer Interaction // Metamuse podcast episode 6
Design is concerned with how things work, how they are controlled, and the nature of the interaction between people and technology. When done well, the results are brilliant, pleasurable products. When done badly, the products are unusable, leading to great frustration and irritation. Or they might be usable, but force us to behave the way the prod
... See moreDon Norman • The Design of Everyday Things
Goal (form the goal) 2. Plan (the action) 3. Specify (an action sequence) 4. Perform (the action sequence) 5. Perceive (the state of the world) 6. Interpret (the perception) 7. Compare (the outcome with the goal)
Don Norman • The Design of Everyday Things
If we design and construct products in such a way that the people who use them achieve their goals, these people will be satisfied, effective, and happy and will gladly pay for the products and recommend that others do the same.
Alan Cooper • About Face 3: The Essentials of Interaction Design
Two of the most important characteristics of good design are discoverability and understanding. Discoverability: Is it possible to even figure out what actions are possible and where and how to perform them? Understanding: What does it all mean? How is the product supposed to be used? What do all the different controls and settings mean?
Don Norman • The Design of Everyday Things
http://www.oreillygmt.eu/interview/fatboy-in-a-lean-world/