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Never Split the Difference: Negotiating As If Your Life Depended On It
Tahl Raz • 18 highlights
amazon.com
Never Split the Difference: Negotiating as if Your Life Depended on It
Tahl Raz • 3 highlights
amazon.com
Yanda's Negotiation Cheat Sheet
yanda.com
I have the secret to how to get the best help immediately from any customer service, like the phone company or the bank or anything. I have the best line, it always works. You want to know what it is? When I call, I say, “Hello. I am Hans Rosling and I have made a mistake.” People immediately want to help you when you put it this way. You get much ... See more
Shanna Carpenter • Q&A with Hans Rosling (Part 2): How to change Fidel Castro’s mind … and everybody else’s | TED Blog
Never Split the Difference: Negotiating as if Your Life Depended on It
amazon.com“He who has learned to disagree without being disagreeable has discovered the most valuable secret of negotiation.”
Chris Voss • Never Split the Difference: Negotiating As If Your Life Depended On It
Negotiate in their world. Persuasion is not about how bright or smooth or forceful you are. It’s about the other party convincing themselves that the solution you want is their own idea. So don’t beat them with logic or brute force. Ask them questions that open paths to your goals. It’s not about you.
Chris Voss • Never Split the Difference: Negotiating As If Your Life Depended On It
The best way to get a powerful person’s attention: offer to help them.
As chief of staff, I reviewed thousands of requests for Reid’s time/attention/money. It was stunning how few requesters actually offered to help him on something. Amusingly, many requests were framed as if the asking party were doing Reid a favor by giving him the opportunity to... See more
As chief of staff, I reviewed thousands of requests for Reid’s time/attention/money. It was stunning how few requesters actually offered to help him on something. Amusingly, many requests were framed as if the asking party were doing Reid a favor by giving him the opportunity to... See more
Ben Casnocha • 10,000 Hours With Reid Hoffman: What I Learned
Negotiate in their world. Persuasion is not about how bright or smooth or forceful you are. It’s about the other party convincing themselves that the solution you want is their own idea. So don’t beat them with logic or brute force. Ask them questions that open paths to your goals. It’s not about you