Sublime

Cathy Moore, an outstanding elearning designer (www.cathy-moore.com), has a checklist of items that she uses to evaluate whether a learning experience is action-oriented or more of an info dump.

Then you’ll help me understand what people need to do on the job to reach that goal. Draw a few lines radiating out from the goal and write DO at the end of each line. 6. Finally, we’ll look more closely at the most important things that people need to do. We’ll try to identify why they aren’t doing them or what might make it hard. Circle one of th

mind-mapping software,

1. Write the goal for your project By getting everyone to commit to a business performance goal, you'll show that your role is to solve the problem, not just provide training. You'll measure your success in a way that matters to the organization. 2. Ask, "What do they need to do, and why aren't they doing it?" By focusing on what people need

First, the name: "Action" refers to focusing on what people need to do, not what they need to know. "Mapping" refers to the visual way you can show how all the elements of the solution depend on each other.

Many of us are expected to design "someday you'll need this" training. Someday you'll need to have a difficult conversation with a team member or lead an unpopular change. Someday this stuff will be useful, so let me tell you all about it now and hope you remember it. We're not going to create that type of training. Instead, we're going t