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A strong component of Deming’s approach to management is called MBM, or management by means, the counter to management by objectives (MBO) and management by results. The key difference between MBMs and MBOs is Deming would ask by what means did you achieve your goal? If you don’t know how you achieved your objective, how do you know if you can do i
... See moreJohn Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
I would go a step further and assert that it is really impossible for clients, even those working with software engineers, to specify completely, precisely, and correctly the exact requirements of a modern software product before having built and tried some versions of the product they are specifying. Therefore one of the most promising of the curr
... See moreFrederick P. Brooks Jr. • Mythical Man-Month, Anniversary Edition, The: Essays On Software Engineering
When Jack Welch remade GE, the most fabled decision he made was this: If we can’t be #1 or #2 in an industry, we must get out. Why sell a billion-dollar division that’s making a profit quite happily while ranking #4 in market share? Easy. Because it distracts management attention. It sucks resources and capital and focus and energy. And most of all
... See moreSeth Godin • The Dip: The extraordinary benefits of knowing when to quit (and when to stick)
Brian Dell • LF11 - Cohort Futures
Ed said companies should “create constancy of purpose.” By this, he meant an aim, direction, or purpose—a desired outcome. Eliyahu Goldratt named his book The Goal after this concept. Bestselling author Simon Sinek calls it the why. Most modern organizations have mission statements that pay lip service to this idea, but few truly have a purpose. Fe
... See moreJohn Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
Dr. Deming and fellow engineer and statistician Dr. Genichi Taguchi founded what would become the American Supplier Institute.
John Willis • Deming's Journey to Profound Knowledge: How Deming Helped Win a War, Altered the Face of Industry, and Holds the Key to Our Future
The Franchise Prototype is the name for my business-as-a-product. It’s a way of thinking about my business as one complete thing, a whole, you might say, that looks, acts, and feels in a clearly definable way, apart from me. Independent of me.
Michael E. Gerber • The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It
Will Rogers
@spozbo
Matrix of Competitive Advantages (MOCA) To create this matrix, you list the relative importance of your innovation's benefits to customers on the y-axis. On the x-axis, you rate your innovation's performance against the competition—not as you see it, but as your customers see it. The benefits your product delivers that are most important to custome
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