Sublime

The final score of a football game is decided, on average, according to the following percentages: 20 percent is due to luck, such as a referee’s bad call, a tricky bounce of the ball, an injury, or some other happenstance. I accepted the fact that I couldn’t control that 20 percent of each game. However, the rest of it—80 percent—could be under my

by Frank Robinson (in 2001),

Jennifer Walsh.

teams do their jobs better.

Greg Braendel of Career Dreams, Inc.

mentoring a junior staff member

There is much in Patton’s letter to think about. Obviously, some of it pertains only to war, but almost all of it has relevance to what you do if you adopt and adapt it appropriately: praising rather than blaming; getting out and working amid your “troops”; precisely describing what you want done; taking pride in the profession; paying attention to

In your own professional activities, remember that a reputation for fair play—treating people right—can be a big part of a potential employee’s decision to join you or a current and valued employee’s desire to remain.

FOR