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Probably the bigger change, from what I've heard, was losing Amit Singhal who led Search until 2016. Amit fought against creeping complexity. There is a semi-famous internal document he wrote where he argued against the other search leads that Google should use less machine-learning, or at least contain it as much as possible, so that ranking stays... See more

in an era of media overabundance people are searching for a way to distill the overabundance, and it tends to be through voices that they trust. So yeah, there's filtering, but that can also happen through systems. I don't think it's any one group of people, whether that's critics or people just relying on their networks or just on their own intuit... See more

We hired Milton Pollack, a brilliant lawyer who later became a distinguished federal judge. The suit unfolded slowly, and I fell into a ritual of having dinner with Pollack once a month during which he would update me on our progress and his methods. At that time he had a daughter in elementary school; he told me that before he asked any question o

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