
Why Change Capability Is The Most Important Missing Competency For Today’s Leaders

The single most important skill and most undervalued capacity for exercising adaptive leadership is diagnosis.
Ronald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Managers will also need basic skills and knowledge about change management in order to conduct effective sessions with employees.
Jeffrey Hiatt • ADKAR: A Model for Change in Business, Government and our Community
Exercising adaptive leadership is radically different from doing your job really, really well. It is different from authoritative expertise, and different from holding a high position in a political or organizational hierarchy. It is also different from having enormous informal power in the forms of credibility, trust, respect, admiration, and mora
... See moreRonald A. Heifetz • The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Assume the need for midcourse correction in whatever you do. Each intervention generates information and responses that may then require corrective action. Maintain the flexibility to move, reflect, and move again.