In the face of this emotion, what is the loss this person is grappling with? Putting it a couple of different ways may help, so here are a few nuances: Whoa, this dude is clearly upset. Look at him go off the deep end. What is he protecting? She’s freaking right out!!! It just keeps getting worse. I don’t know if I can handle this, I feel like givi

I need to raise my hand here. It seems to me there are some underlying issues that need to be addressed before we can keep going. We aren’t going to get the results we want if we don’t address ABC.

Where are you now? Where do you want to go? How do you want to get there?