We All Need to Be Conflict Mediators

As conflict emerges, we stop and take notice that something is not right. The relationship in which the difficulty is arising becomes complicated, not easy and fluid as it once was. We no longer take things at face value, but rather spend greater time and energy to interpret what things mean. As our communication becomes more difficult, we find it ... See more

Role of the Catalyst There is such a thing as a catalytic personality. Such people contribute to projects by helping teams to form and gel and to remain healthy and productive. Even if our catalysts did nothing else (the usually do a lot else) their catalytic role is important and valuable. Mediation is a special case of the catalytic role. Mediati

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Conflict: Whenever there are multiple parties to a development effort, there are bound to be conflicting interests. The business of building and installing systems is particularly conflict-prone. Most system development organizations have poor conflict resolution skills. Conflict deserves respect. Conflict is not a sign of unprofessional behavior.

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