
Traction: A Startup Guide to Getting Customers

Actually startups take off because the founders make them take off… The most common unscalable thing founders have to do at the start is to recruit users manually.
Gabriel Weinberg, Justin Mares • Traction: A Startup Guide to Getting Customers
“At Marketo, not only did we have SEO [Search Engine Optimization] in place even before product development, we also had a blog. We talked about the problems we aimed to solve… Instead of beta testing a product, we beta tested an idea and integrated the feedback we received from our readers early on in our product development process.
Gabriel Weinberg, Justin Mares • Traction: A Startup Guide to Getting Customers
You should always have a traction goal you’re working towards. This could be 1,000 paying customers, 100 new daily users, or 10% of your market.
Gabriel Weinberg, Justin Mares • Traction: A Startup Guide to Getting Customers
If you are considering a pivot, the first thing to look for is evidence of real product engagement, even if it is only a few dedicated customers. If you have such engagement, you might be giving up too soon. You should examine these bright spots to see how they might be expanded. Why do these customers take to your product so well? Is there some th
... See moreGabriel Weinberg, Justin Mares • Traction: A Startup Guide to Getting Customers
The reasoning for why these particular features weren’t necessary initially was that even at 100 million/searches month their userbase was motivated enough by other features to be forgiving of missing these particular ones.
Gabriel Weinberg, Justin Mares • Traction: A Startup Guide to Getting Customers
idea. It is very likely that one channel is optimal. Most businesses actually get zero distribution channels to work. Poor distribution—not product—is the number one cause of failure. If you can get even a single distribution channel to work, you have great business. If you try for several but don’t nail one, you’re finished. So it’s worth thinking
... See moreGabriel Weinberg, Justin Mares • Traction: A Startup Guide to Getting Customers
Having a product your early customers love but no clear way to get more traction is frustrating. To address this frustration, spend your time building product and testing traction channels – in parallel
Gabriel Weinberg, Justin Mares • Traction: A Startup Guide to Getting Customers
It is very likely that one channel is optimal. Most businesses actually get zero distribution channels to work. Poor distribution—not product—is the number one cause of failure.
Gabriel Weinberg, Justin Mares • Traction: A Startup Guide to Getting Customers
traction and product development are of equal importance and should each get about half of your attention. This is what we call the 50% rule: spend 50% of your time on product and 50% on traction.