The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy
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The Utopia of Rules: On Technology, Stupidity, and the Secret Joys of Bureaucracy
Capitalism, he noted, is not something imposed on us by some outside force. It only exists because every day we wake up and continue to produce it. If we woke up one morning and all collectively decided to produce something else, then we wouldn’t have capitalism anymore. This is the ultimate revolutionary question: what are the conditions that woul
... See moreThis is pretty much exactly the story of the Internet. What is email, after all, but a giant, globe-spanning, electronic, super-efficient Post Office? Has it not, too, created a sense of a new, remarkably effective form of cooperative economy emerging from within the shell of capitalism itself—even as it has deluged us with scams, spam, and commerc
... See moreWhether one is dealing with masters and servants, men and women, employers and employees, rich and poor, structural inequality—what I’ve been calling structural violence—invariably creates highly lopsided structures of the imagination. Since I think Smith was right to observe that imagination tends to bring with it sympathy, the result is that vict
... See moreIn other words, talking about rational efficiency becomes a way of avoiding talking about what the efficiency is actually for; that is, the ultimately irrational aims that are assumed to be the ultimate ends of human behavior.
The technologies that emerged were in almost every case the kind that proved most conducive to surveillance, work discipline, and social control.
I would argue that Leftist thought is founded on what I will call a “political ontology of the imagination” (though it could also, perhaps just as well, have been called an ontology of creativity or making or invention.)
But academics are also reluctant bureaucrats, in the sense that even when “admin,” as it’s called, ends up becoming most of what a professor actually does, it is always treated as something tacked on—not what they are really qualified for, certainly, and not the work that defines who they really are.
Games allow us our only real experience of a situation where all this ambiguity is swept away. Everyone knows exactly what the rules are. And not only that, people actually do follow them. And by following them, it is even possible to win!
What “the public,” “the workforce,” “the electorate,” “consumers,” and “the population” all have in common is that they are brought into being by institutionalized frames of action that are inherently bureaucratic, and therefore, profoundly alienating.