The Score Takes Care of Itself: My Philosophy of Leadership

When things are going best is when you have the opportunity to be the strongest, most demanding, and most effective in your leadership. A strong wind is at your back, but it requires an understanding of the perils produced by victory to prevent that wind from blowing you over.

If you care about how you’re perceived by others, including the public, it’s good to remember the following: Criticism—both deserved and undeserved—is part of the territory when you’re the one calling the shots. Ignore the undeserved; learn from the deserved; lick your wounds and move on. Sometimes you can’t have the last word.

Here’s a good rule of thumb: “The more you know, the higher you go.” To advance in any profession, I believe it is imperative to understand all aspects of that profession, not just one particular area: Only expertise makes you an expert.

MY FIVE DOS FOR GETTING BACK INTO THE GAME: 1. Do expect defeat. It’s a given when the stakes are high and the competition is working ferociously to beat you. If you’re surprised when it happens, you’re dreaming; dreamers don’t last long. 2. Do force yourself to stop looking backward and dwelling on the professional “train wreck” you have just been

Mastery requires endless remastery.

Either way, you are putting yourself on a slippery slope when you start believing that the outcome of your effort represents or embodies who you really are as a person—what your value as a person is. I speak from personal experience.

A leader must know when his team is making a lot of noise signifying nothing. UCLA’s coach John Wooden summed it up like this: “Don’t mistake activity for achievement.”

Leadership, at its best, is exactly that: teaching skills, attitudes, and goals (yes, goals are both defined and taught) to individuals who are part of your organization. Most things in life require good teaching—raising a family and educating children, running a company or sales team, or coaching athletes—so it’s unfortunate that more people don’t

Whether they read it or not, flood your superiors with information that is documented—projections, evaluations, reports on progress, status updates. Then ask for periodic meetings. In a very professional way, force them to understand that you’re doing everything you possibly can and that it’s documented; in fact, they’re holding it in that large fo