In his research, Hansen also explored the distinction between purpose and passion.5 Purpose is defined as the sense that you are contributing to others, that your work has broader meaning. Passion is the feeling of excitement or enthusiasm you have about your work. Hansen was curious which would have the greater effect on job performance. He groupe

elements later, but for now, let’s focus on elevation. To elevate a moment, do three things: First, boost sensory appeal. Second, raise the stakes. Third, break the script. (Breaking the script means to violate expectations about an experience—the next chapter is devoted to the concept.) Moments of elevation need not have all three elements but mos

“School needs to be so much more like sports,” he added. “In sports, there’s a game, and it’s in front of an audience. We run school like it is nonstop practice. You never get a game. Nobody would go out for the basketball team if you never had a game. What is the game for the students?”

In short, courage is contagious. From historic protests to everyday acts, from the civil rights movement to an employee asking a tough question, this is the lesson we’ve learned: It is hard to be courageous, but it’s easier when you’ve practiced, and when you stand up, others will join you.

preloaded plan. Gollwitzer calls these plans “implementation intentions,”4 and often the trigger for the plan is as simple as a time and place: When I leave work today, I’m going to drive straight to the gym.

coauthors James Gilmore and Joseph Pine (who wrote the seminal

Is there a way to channel this same spirit inside organizations—to counteract the “command and control” culture of goals and plans? A wise leader can look for milestones en route to a larger goal. Let’s say your group has been tasked with boosting customer satisfaction by 20% by the end of the third quarter. You might have no control over that goal

many people believe they need to find their calling, as though it were a “magical entity that exists in the world waiting to be discovered.”6 She believes purpose isn’t discovered, it’s cultivated.

“Just as an athlete practices his or her moves to commit them to muscle memory, the point here is to make voicing our values the default position,”