The Person You Mean to Be: How Good People Fight Bias

am better at the teachable moment and the patient partnership.

I am good at talking with people. I am good at asking questions. I am good at listening to people. I am good at learning new perspectives. These are the skills that help generate light.

help us move from having the identity of a believer to having the skills of a builder.

The narrative of big, bold action in social change is largely mythical.

“psychological safety.”9 Edmondson studies teams and has shown that when a group believes they can speak up, ask for help, admit mistakes, propose ideas, take blame, confess uncertainty, and disclose inability, they learn more and perform better.

Anthony Greenwald recently published the authoritative book on the topic, Blindspot.

Chimamanda Ngozi Adichie writes of the dangers of cookies in her novel Americanah.

Rachel feared that she would need to set aside her grief to make room for her colleagues’ emotions. Their grief—my grief—would be genuine. Her colleagues and I cared about her well-being and we wanted something as well: We had an urgent desire for her to see our grief. We saw ourselves as the good ones, as believers on the right side of history. We

none of us are only one thing.