Up to a point, swapping autonomy for ease is a pretty good trade: who wants to run the math on their accounting books or call the restaurant to place a delivery order? But if taken too far, convenience becomes a Trojan Horse. We cede too much control and become dependent on something we can no longer steer. Platforms that promised to bring convenie... See more

If you go too far off the beaten path of algorithmic consistency, you risk never being heard. You may never get enough cultural momentum to exist in any meaningful way. That is a real problem. But if you're too good at algorithmic optimization, you risk building a large audience without saying anything particularly original or important. Not to men... See more

A decade ago, I was only a couple of years into my venture career. I believed that growth and progress were synonymous – in an industry where scale was the ultimate target, platforms that achieved it were glorified. A decade later, I have learned that success is more nuanced, and we have to take accountability for the outcomes we encourage. New dom... See more