The Five Dysfunctions of a Team, Enhanced Edition: A Leadership Fable (J-B Lencioni Series)

Without managed trust, people will show up to do their jobs and they will worry primarily about themselves. This is the root of office politics—people acting within the system for self-gain often at the expense of others, even the company. If a company doesn’t manage trust, then those working for it will not trust the company, and self-interest bec

Discipline 1: Build a Cohesive Leadership Team — The leadership team is small enough (three to ten people) to be effective. — Members of the team trust one another and can be genuinely vulnerable with each other. — Team members regularly engage in productive, unfiltered conflict around important issues. — The team leaves meetings with clear-cut, ac

When a team has this kind of trust to enter into capacity discussions, they find the gaping holes in their teams and put an end to long-standing patterns. They either add the capacity by bringing more talent to the team, or they develop one of the members. Capacity must exist, but it takes trust to get there, and then you can trust it to deliver.

All too often, teams in business tend to spend their time fighting for turf, avoiding anything that will make them look bad personally, and pretending that everyone is behind the team’s collective strategy—maintaining the appearance of a cohesive team. To keep up the image, they seek to squelch disagreement; people with serious reservations avoid s