Concentrating on weakness creates a negative impression from the outset.

Beware! We often defer decisions because we have doubts. But not making a decision is a decision in itself. If you delay a resolution it is often an unconscious decision, one that you do not communicate. This leads to uncertainty in a team. So if you want to make a decision later, be sure to communicate this clearly.

Don’t look for the perfect car: look for a car that fulfills your basic requirements.

when making a decision ourselves we are often subject to nagging doubts that we didn’t make the best possible choice. This doubt goes away if someone else decides for us. Here’s what to do: if you’re deciding between two relatively equal cars, let the seller make the decision for you.

Green hat: creative, associative thinking, new ideas, brainstorming, constructive. • Blue hat: structured thinking, process overview, the big picture.

Flight. Escaping is the same as avoiding. The conflict is not dealt with, and the situation remains the same.

“cognitive dissonance” to describe our state of mind when our actions are not consistent with our beliefs – for example, when we make a decision that proves to be wrong, but we don’t want to admit it.

That’s why, according to Russell, we should always question the things we take for granted.

As the world around us becomes increasingly fast-paced and complex, the amount that we really know – that we can really grasp and understand – decreases all the time.