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The Cold Start Problem by Andrew Chen
First, does the product have a network? Does it connect people with each other, whether for commerce, collaboration, communication, or something else at the core of the experience? And second, does the ability to attract new users, or to become stickier, or to monetize, become even stronger as its network grows larger? Does
Andrew Chen • The Cold Start Problem: How to Start and Scale Network Effects
The technology product metaphor here is obvious—if a messaging app doesn’t have enough people in it, some users will delete it. And as the user base shrinks, it becomes more likely that each user will leave, ultimately causing inactivity and collapse of the network.
Andrew Chen • The Cold Start Problem: How to Start and Scale Network Effects
Because of the Engagement network effect, the networked products used as case studies in The Cold Start Problem see some of the highest retention curves in the industry—it is a core part of their success. Their unique ability to tap into the Engagement network effect lets them drive up retention over time—first, by creating new use cases as the net
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Networked products, on the other hand, have the unique capability to reactivate these users by enlisting active users to bring them back.