Design thinking is a human-centered approach to innovation—anchored in understanding customer’s needs, prototyping, and generating creative ideas—to transform the way you develop products, services, processes, and organizations.

When using design thinking principles, you bring together what is desirable from a human point of view with what is techno... See more

The concept of wholeness is integral to a systems thinking approach. A system is more than the sum of its parts—it's defined by the interaction of its parts. To understand how a system works, you have to study not the individual elements but the linkages between them. When you start thinking in systems, you can then spot opportunities for change. B... See more

WeChat follows the “Grand Design” approach to innovation vs. “Design Thinking” Popularized by the design firm IDEO in the 1990s, design-thinking is defined as a non-linear process which seeks to iteratively understand users, challenge assumptions, and create innovative solutions to prototype and test. In other words, it is an incredibly user-focuse... See more