Scaling People: Tactics for Management and Company Building
“You know why playing a game is fun? Because it has rules, and you have a way to win. Picture a bunch of people showing up at an athletic field with random equipment and no rules. Someone is going to get hurt. You don’t know how to play, you don’t know how to score, and you don’t know how to win.” It’s critical for companies and teams to establish
... See moreClaire Hughes Johnson • Scaling People: Tactics for Management and Company Building
You’re asked to fly a very complicated aircraft, but you never get time in the practice simulator.
Claire Hughes Johnson • Scaling People: Tactics for Management and Company Building
By starting with yourself, you can create an environment in which everyone is self-aware—which, in turn, leads to mutual awareness among team members.
Claire Hughes Johnson • Scaling People: Tactics for Management and Company Building
The company’s mission and founders attracted me, but most of all, it offered the chance to build again, and to scale the type of product that I thought could positively impact millions of businesses—and, in doing so, potentially create millions of jobs. This has been a motivation of mine since I first worked in politics, where I saw how economic op
... See moreClaire Hughes Johnson • Scaling People: Tactics for Management and Company Building
“You know why playing a game is fun? Because it has rules, and you have a way to win. Picture a bunch of people showing up at an athletic field with random equipment and no rules. Someone is going to get hurt. You don’t know how to play, you don’t know how to score, and you don’t know how to win.” It’s critical for companies and teams to establish
... See moreClaire Hughes Johnson • Scaling People: Tactics for Management and Company Building
described a talent evaluation approach he learned when working at Dell, which he called “scaling to the call”—meaning that as a company grows, the individuals within it are called to lead in larger and more complex roles.
Claire Hughes Johnson • Scaling People: Tactics for Management and Company Building
“Far better an approximate answer to the right question, which is often vague, than an exact answer to the wrong question, which can always be made precise.”
Claire Hughes Johnson • Scaling People: Tactics for Management and Company Building
Leadership is disappointing people at a rate they can absorb.
Claire Hughes Johnson • Scaling People: Tactics for Management and Company Building
Foundations and planning for goals and resources A comprehensive hiring approach Intentional team development Feedback and performance mechanisms