One billion signatures — UX analysis of DocuSign ✏️

To me, the clearest example is Dropbox. I’ve used Dropbox since the earliest days, and I love it. Nothing has ever come close to providing the speed, reliability, and cross-platform compatibility for file synching of Dropbox. Even though I technically get iCloud File Storage “for free” as part of some broader package, I still pay for Dropbox with a... See more

Over a decade later, this is still the most useful framework for thinking about customers for your MVP. From @sgblank originally, I believe. https://t.co/BRltPCA3by