
Marketing Metrics: The Definitive Guide to Measuring Marketing Performance

Revisiting Lifetime Value and Customer Acquisition
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Customer lifetime value (CLV) represents the projected revenue that a customer will bring for a company during their lifetime as a customer. Since customer acquisition and marketing can be expensive, metrics like CLV help determine just how much a company can spend to acquire a customer beforehand.
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1icz9g2sdfe31jz0lglwdu48.wpengine.netdna-cdn.comTo run a profitable and scalable business, you want LTV > CAC. Currently, w e have rising CACs and less scalable, measurable acquisition-and it's all happening in a recessionary market environment.