Map It: The hands-on guide to strategic training design
The problem, as we all know, is the gap between what we know and what we do with what we know.
Emma Weber • Turning Learning into Action: A Proven Methodology for Effective Transfer of Learning
How to Use Systems Thinking One: Understand the Big PictureUsing mapping as a tool to understand the complexity of a problem or project, we level-set the playing field by making it visual and giving all stakeholders the opportunity to understand it. There are different ways to map, and it is important to define the relationships between elements wh... See more
Boxes and Arrows • Activating Change: A Designer’s Guide to Systems Thinking - Boxes and Arrows
• Ask “What do they actually need to do with this?”
Julie Dirksen • Design for How People Learn (Voices That Matter)
Ask “What do they actually need to do with this?” (If you get the answer “They just need to be aware of it,” then ask “Yeah, but what do they actually need to do with this?” again.) • Follow a novice around and watch what they do; then follow an expert around and ask “What are they doing differently?” • Ask yourself if the person would be able to d
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