I submit that we have two big biases when we talk about technology. First, we think about it too much in terms of tools and recipes, when really we should think about it more in terms of process knowledge and technical experience. Second, most of us focus too much on the digital world and not enough on the industrial world. Our obsession with the d... See more

I used to be much more of a technological determinist, where I believed that the course of history would play out according to what was technologically possible, and that technology shapes our world in a strong way. I've come to appreciate that culture actually plays such a large role in shaping our world. The ways in which people decide to use tec... See more