Alignment does not mean agreement with a decision. Rather it means agreeing to move in the same direction once a decision has been made, whether or not we agreed with that decision.

The four Steps to Accountability are See It, Own It, Solve It, and Do It.

• An organization's leaders must create its culture. • The organization's culture will create its results. • A Culture of Accountability is the most effective culture and is defined as people being accountable to think and act in the manner necessary for their organization to achieve results. • Accelerating the transition to a Culture of Accountabi

Either you manage your culture, or it will manage you.

Finally, there is our view of true accountability, which as you will see calls for everyone throughout the entire organization to take accountability for the results of the company. That is another characteristic of a Culture of Accountability. Leaders need to seek and be open to the perspectives of others.

Too often, leaders attempt to change the way people act without changing the way they think, that is, their beliefs.

Culture is made up of experiences, beliefs, actions, and results. Experiences foster beliefs. Beliefs drive actions. Actions produce results. Results become new experiences.

Promoting someone is an example of management creating an experience.

When people become personally accountable for achieving the company's results, powerful transformations occur: A goal becomes an organizing principle. A job becomes a mission. A task becomes a challenge. A company becomes a team. And a manager becomes a leader.