The illusion persists because there’s so much money in it. Back in 2016, Ben Thompson wrote that Google’s AI efforts were at odds with its business model: “If a user doesn’t have to choose from search results, said user also doesn’t have the opportunity to click an ad, thus choosing the winner of the competition Google created between its advertise... See more

If technology is good, then why do so many algorithms seem to leave us feeling depressed and isolated? Can a video call really replace the full-bodied magic of spending time with someone we love? What’s the difference between a childhood spent playing outside in the fresh air and amongst the trees, and another spent on an iPad levelling up FarmVill... See more