Humble Inquiry: The Gentle Art of Asking Instead of Telling

Telling is only an investment if you know for sure that what you are telling is of value to the other person. That is why it is safest to tell only if you have been asked, rather than arrogantly deciding on your own to tell somebody something.

The world is becoming more technologically complex, interdependent, and culturally diverse, which makes the building of relationships more and more necessary to get things accomplished and, at the same time, more difficult. Relationships are the key to good communication; good communication is the key to successful task accomplishment; and Humble

Most of my important lessons about life have come from recognizing how others from a different culture view things.

Telling puts the other person down. It implies that the other person does not already know what I am telling and that the other person ought to know it.

we do not think and talk about what we see; we see what we are able to think and talk about.