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Humble Inquiry: The Gentle Art of Asking Instead of Telling
The single most important thing [you can do] is to shift [your] internal stance from "I understand" to "Help me understand." Everything else follows from that
Sheila Heen • Difficult Conversations: How to Discuss What Matters Most
Effective leaders ask questions rather than providing answers. The questions are key. Great leaders don’t tell people, they don’t direct people, and they don’t order people around. They facilitate great thinking through self-reflection. We talked about one ego-bypass question in an earlier chapter: “What would ‘great’ look like?” Here are a few oth
... See moreCy Wakeman • No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results (How Leaders Can Cut the Cost of Drama in the Workplace, End Entitlement, and Drive Big Results)
Once you’ve finished at Harvard Business School or any other top academic institution, the vast majority of people you’ll interact with on a day-to-day basis may not be smarter than you. And if your attitude is that only smarter people have something to teach you, your learning opportunities will be very limited. But if you have a humble eagerness
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