Saved by Jonathan Simcoe
How to Make Video Calls Almost as Good as Face-to-Face
Now to a related topic: why are Zoom calls draining? Or better yet, why aren’t Zoom calls more entertaining? Forget the eye contact. I think it’s because people just don’t look as good. You’re looking humans from a very unnatural angle. They’re badly lit. It’s not a fun movie. Your mind is comparing it to reality and it’s far less engaging.
Daniel Gross • Communication in World 2.0

phone calls are more intimate - voice in ear is literally closer than a video screen - video reminds you that you are ~not~ in same space + visual distraction of seeing yourself
