How to design a high-value community

Building these types of environments isn’t easy. Unlike an app, your members can’t be programmed to consistently deliver valuable experiences for one another. That’s why it’s critical to thoughtfully design your community’s social architecture to maximize the value that gets exchanged between members.

Community means a lot of things to a lot of people. Whether it’s your local running group, a book club, your gym squad, family, or membership in an exclusive club, belonging to something is meaningful. Our identities, while obviously unique to us, are so shaped by the influence and power of community that it remains a biologically human need to hav... See more

That next endeavor that you launch, whether it’s creating handcrafted products for the farmers market, starting a new coffee shop, if you share your story and give people a way to follow your journey, they will. Some will buy your products, others will tell their friends, and still more will cheer you on.

An audience is actually easier to build than... See more