strong association between intensity of effort and having both passion and purpose.

“Let me think about it, and I will get back to you tomorrow.”

Variation—trying new ideas—is essential to learning.

They inspired others by evoking emotions, and they circumvented resistance by deploying “smart grit.”

used photos, artifacts, videos, and demonstrations to dramatize their arguments and stir up emotions.

The goal of collaboration isn’t collaboration. It’s better performance.

Ensure everyone has a voice (being heard creates buy-in) • Commit, especially when you utterly disagree • Confront the prima donna • Sharpen the team goal • Stop playing office politics and get behind decisions.

Unfortunately, the convention is that you need to make a huge change in your life to achieve what Genevieve accomplished—you must quit your job and find a new career that gives you both passion and purpose at work. But as this chapter showed, that’s not true. You can make small changes to expand your passions at work. Join a new project that taps i

collaboration and communication