Take the humble “document” as an example. For decades, document editing programs like word processors effectively emulated a printed sheet of paper, onto which the user typed with an emulated typewriter. Other software tools like spreadsheets did better, managing to escape complete skeuomorphism in favor of an infinite canvas. Notion is another goo... See more

To me, the clearest example is Dropbox. I’ve used Dropbox since the earliest days, and I love it. Nothing has ever come close to providing the speed, reliability, and cross-platform compatibility for file synching of Dropbox. Even though I technically get iCloud File Storage “for free” as part of some broader package, I still pay for Dropbox with a... See more

And yet, in so much modern software today, you’re placed in a drab gray cubicle — anonymized and aggregated until you’re just a daily active user. For minimalism. For simplicity. For scale! But if our hope is to create software with feeling, it means inviting people in to craft it for themselves — to mold it to the contours of their unique lives an

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