Saved by Adam Zeiner
From service design to systems change
Two: Create Meaningful Change According to Peter Senge, most problems we face today are a result of yesterday's solutions. When we look at the big picture and see how it all fits together, we can identify opportunities that make sense for the whole. A Theory of Change is a framework for thinking about change interventions. We need to analyze the pa... See more
Boxes and Arrows • Activating Change: A Designer’s Guide to Systems Thinking - Boxes and Arrows
“leverage points.” These are places within a complex system (a corporation, an economy, a living body, a city, an ecosystem) where a small shift in one thing can produce big changes in everything.
Donella Meadows • Leverage Points: Places to Intervene in a System
The concept of wholeness is integral to a systems thinking approach. A system is more than the sum of its parts—it's defined by the interaction of its parts. To understand how a system works, you have to study not the individual elements but the linkages between them. When you start thinking in systems, you can then spot opportunities for change. B... See more