Flight of the Buffalo: Soaring to Excellence, Learning to Let Employees Lead

Anything Worth Doing Is Worth Doing Poorly—At Least in the Beginning

We get lots of ideas. Imagine having seven hundred people all scanning, clipping, and reviewing! We don't get blindsided anymore. We hear the footsteps. Our customers come to us to find out what's coming. We get lots of discussion about appropriate actions. And we get lots of commitment to a future course of action once the discussions are done.

Since the greater risk is in doing nothing, you can minimize the risk by starting.

QUESTION: What will it take to create what I really want? LEADERSHIP SOLUTION: Ask for enough or you will get less than you need.

QUESTION: Do you like what you see in the mirror? LEADERSHIP SOLUTION: Your organization is a reflection of what you accept.

This became a self-fulfilling prophecy—the less I expected of my people, the less they delivered.

The key to financial health is getting everyone to make financial decisions as if they were spending their own money out of their own checkbook. Too many people spend a “budget” of someone else's money. Witness the spending sprees at the end of each year.

Tomorrow Belongs to Those Who Prepare for It Today

Speed gave them focus. Henry learned in this hare and tortoise race, it is speed on the track that wins.