
Emotional Intelligence 2.0

The sooner you can hone your ability to spot safety,
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Multi-tasking actually sacrifices your quality of work, as the brain is simply incapable of performing at a high level in multiple activities at once.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Suspending judgment of emotions allows them to run their course and vanish. Passing judgment on whether you should or shouldn’t be feeling what you are feeling just heaps more emotions on top of the pile and prevents the original feeling from running its course.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
You do control the thoughts that follow an emotion, and you have a great deal of say in how you react to an emotion—as long as you are aware of it.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
EQ, on the other hand, is a flexible skill that can be learned.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Your feedback report from the Emotional Intelligence Appraisal® test recommends a skill for you to start with.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Greeting someone by name is one of the most basic and influential social awareness strategies you can adopt.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Someone who wants the whole story and complete picture observes others without the distraction of phones, typing, or writing. Instead, he or she simply observes.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Self-awareness is your ability to accurately perceive your own emotions in the moment and understand your tendencies across situations.