
Emotional Intelligence 2.0

The key to observing the ripple effects of your emotions is to watch closely how they impact other people immediately, and then use that information as a guide for how your emotions are bound to affect a wider circle long after you unleash the emotion.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Self-management is your ability to use your awareness of your emotions to stay flexible and direct your behavior positively.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Don’t be afraid of your emotional “mistakes.” They tell you what you should be doing differently and provide the steady stream of information you need to understand yourself as life unfolds.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
When you enter the room, scan it and notice whether you feel and see energy or quiet, subdued calm. Take notice of how people are arranging themselves—alone or in groups. Are they talking and moving their hands? Are some more animated than others? What is your gut telling you about them?
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
The sooner you can hone your ability to spot safety,
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Personal competence is made up of your self-awareness and self-management skills, which focus more on you individually than on your interactions with other people. Personal competence is your ability to stay aware of your emotions and manage your behavior and tendencies.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
In addition to helping you see yourself more clearly, writing down your emotions makes your tendencies much easier to remember, and the journal serves as a great reference as you raise your self-awareness.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Choose an EQ mentor. Find someone who is gifted in your chosen EQ skill, and ask this person if he or she is willing to offer you feedback and guidance at regular intervals during your journey. Be certain to set up a regular meeting time, and write this person’s name in your action plan.