Community-Led Growth Nirvana

Everyone’s familiar with the concept of a go-to-market (GTM) plan, but in the world of bottom-up adoption and product-led growth, a go-to-community (GTC) plan is equally as important.

Instead of building a community around a business, a company should strive to create new business models around its community. Why place community before market? Because if you focus on making an insanely good community, the profits will follow. I’m not saying you should throw away your GTM plan; on the contrary. Instead, it would be best to have a... See more

Community, though, considers the entire audience around a product – even those who may not qualify as a qualified lead in the short term. And rather than capturing value from these people, GTC seeks to create value with and for them. Rather than discarding them to email drip campaign limbo, as you would in a funnel-driven GTM process, GTC embraces ... See more

Outcomes for go-to-community need to be measured by the growth and retention of the community itself, as well as by less tangible but equally important qualities such as the number of new relationships, the amount of trust developed, or even degree of self-actualization. Incentives are where it all comes together; “show me the incentive and I will ... See more