“There are no strangers here, just friends who haven’t met,”

Many of our customers feel a sense of ownership.

Whenever you go to a place where people know and like you, you open yourself to others who are there.

The best third places are locally owned, independent, small-scale, steady-state business,

Learning to succeed at something—whether it is flower arranging or seed starting—gives confidence. This confidence spills into other parts of our lives.

We strive to make a place where people feel at home,

Vitality is an essential element in attracting customers to a shopping center, and it’s also a very important characteristic of a third place. Clearly, the most important ingredient of vitality is the presence of people.

Once people come into Annie’s, they quickly find that they are our first priority. We want to know our customers. We lean across the counter and ask about vacations and school activities, illness and recoveries, births and deaths.

It feels as though they have a memory of me.”