This is how technology should work: starting with a human need, and a purpose, technology should extend outwards with the intent of expanding the human, not confining or reducing.

Change takes time and it usually happens fitfully — nothing, slowly, nothing, slowly, nothing, nothing, and then boom: Change. If there was an emoji formula for change, it would be: Δ =….💧..💧..💧.💧💧💧..💦 ..🌊

We tell entrepreneurs to find a need, test, and trial until they find a solution to that need, move fast, and break things. Yes, betas work; our method is a process of induction, right out of the playbook of the scientific method. Yet we need to insert a framework of intentionality into that process so that at the end of our experiments, we have a

AAMAAT are operating and executing in their interest, based on architectural decisions that were made a while ago and on the choices we made as users, supporting the attention-based business models. Free isn’t turning out to be without costs.

Coupled with this stemming of developer space for innovation, the place for startups to “ship” things and users to find new things — the app store — has atrophied. Maybe we have reached a natural apex for innovation on the UX of this device, or maybe discovery was badly implemented. Regardless, as the chart below illustrates, getting

The social platforms of web 2.0 are broken. On the path to mass scale and attention-based monetization, they compromised much of their usefulness to users. I think back to the early days of the social web and how much interesting stuff I would find each day and how connected it made me feel. Today fake accounts and fake posts d

Bill taught me a lot about design. He believed that design isn’t just about the surface of a building or the pixels or an interface — rather it’s about the end-to-end experience of a building or a product, and its about its purpose. Design is the first signal of intent that a founder brings to an idea. Intent is important to consider as a bui

In 1980, Steve Jobs was discussing computing and used a simple yet powerful metaphor for how computers can be bicycles for the mind. Technology amplifies our capabilities — and computing can now do the same thing for our minds. Here are two versions of the same talk by Jobs — one in 1980 and another ten years later, both around a min

The next wave of innovation is going to decentralize the network; however, that change doesn’t address many of the societal issues above. What we need is a vision, a compass for the future we want for the new software we want to build.