This process transfers ownership of the solution to employees.

In addition to sharing their personal commitment to the change, executive sponsors should directly communicate the benefits of the change to employees.

the limited control we have over another person’s choices.

Tactic 1 – Effective communications Tactic 2 – Executive sponsorship Tactic 3 – Coaching by managers and supervisors Tactic 4 – Ready access to business information

In the workplace, many project teams ignore the potential of celebrating small successes.

executive sponsor to help them target their sponsorship activities.

person may be rewarded for staying with the company just through the transition, and then they receive a severance package that has been negotiated up front.

leadership styles

interact on a personal level and be visible throughout the entire change process.