A Smart Bear » It's a Torturous Chaos Until It Isn't

That is not a growth juggernaut. In fact, that sounds downright bad. Like, maybe you should shut the company down because it’s obviously not working. Or at least, there should be an existential struggle about whether to continue.

Wait, how long did it take them to get their first 500 customers? Two and a half years?

Yes. In fact, after ending 2006 with just 3 (three!) customers, they ended the next year with only 48 (source). That’s less than one a week on average. For a year.