7 Powers: The Foundations of Business Strategy

I think our competitive aim is always been... This is going to sound like very basic but it’s true. It’s just we do what we say we’re going to do when we say we’re going to do it. We just try to practice extreme reliability. And it’s an accruing advantage because the more people know that you’ll do what you say you’re going to do, you’re going to t... See more

One of the unusual things about my book is I've always tried to be very careful to make sure that everything maps back to value. So if you said what is the fundamental assumption of this book, it's that strategy and value are mathematically – they’re duals. And so the mapping function from that desire to join the site versus actually being able to ... See more