3-2-1: On social skills, gratitude, and making life count

“Amazing social skills are a superpower.

The ability to deliver bad news in a good way is a superpower.

The ability to de-escalate a tense situation into a calm one is a superpower.

The ability to transform a lose/win situation into a win/win situation is a superpower.”

“If you genuinely care about the goal, you’ll focus on the system.”

“Successes are revised mistakes.”